MCC WARRANTY, TERMS AND
CONDITIONS
.All invoices and subject sales from
Meridian Computer Center, Inc., hereinafter "MCC", is subject to the
following terms and conditions:
1. a. MCC may alter or amend this warranty and policy in any manner,
and buyer by accepting delivery of the goods as outlined on the invoice
herein accepts and agrees to abide by the terms and conditions
contained herein.
2. a. MCC NEW PC WARRANTY: MCC warrants this product to meet applicable
specifications as set forth in the product description and in any
provided technical manuals, and to be free from defects in materials
and workmanship under normal use and service for a period of three (3)
years from the date of purchase to include the hardware and the labor
to replace the hardware in question. The buyer has the burden of proof
for the date of purchase. MCC reserves the right to honor this warranty
by replacing any faulty hardware with a comparable item. If the faulty
hardware becomes obsolete, MCC reserves the right to charge the buyer a
fair market value upgrade cost. MCC does not warrant software that may
or may not have been purchased and/or installed on or with the NEW PC.
MCC reserves the right to charge the buyer to debug, upgrade, or fix
the software that the buyer is in question over. This warranty follows
the buyer listed on the invoice. If the PC is sold to another buyer
this warranty would be subject to review with MCC before or during the
sale of the PC. If the sale is final without the knowledge of MCC,
however, this warranty becomes void. Buyer, by accepting delivery of
such NEW COMPUTER, accepts to be bound by any software license
agreements sold with this NEW COMPUTER and holds MCC harmless from any
and all license agreements. Also please see MCC SOFTWARE WARRANTY
below.
3. a. MCC HARDWARE COMPONENT WARRANTY: MCC warrants this product to
meet applicable specifications as set forth in the product description
and in any provided technical manuals, and to be free from defects in
materials and workmanship under normal use and service for a period of
one (1) year given the installation was completed by MCC. If the buyer
has been responsible for the installation, MCC will only warrant the
hardware component to the level of the original manufacturer warranty.
Usually one (1) year except for ram and processors which are ninety
(90) days. The buyer has the burden of proof for the date of purchase.
MCC reserves the right to honor this warranty by replacing any faulty
hardware with a comparable item. If the faulty hardware becomes
obsolete, MCC reserves the right to charge the buyer a fair market
value upgrade cost. MCC does not warrant software that may or may not
have been purchased and/or installed on or with the hardware component.
MCC reserves the right to charge the buyer to debug, upgrade, or fix
the software that the buyer is in question over. This warranty follows
the buyer listed on the invoice. If the hardware component is sold to
another buyer this warranty would be subject to review with MCC before
or during the sale of the hardware component. If the sale is final
without the knowledge of MCC, however, this warranty becomes void.
Buyer, by accepting delivery of such PC HARDWARE COMPONENT, buyer
accepts to be bound by any software license agreements sold with this
PC HARDWARE COMPONENT and holds MCC harmless from any and all license
agreements. If no software is sold with this PC HARDWARE COMPONENT, MCC
reserves the right not to debug or fix any software problems if buyer
does not have proof of legally licensed software installed. Also please
see MCC SOFTWARE WARRANTY below.
4. a. MCC PC HARDWARE UPGRADE WARRANTY: MCC warrants this product to
meet applicable specifications as set forth in the product description
and in any provided technical manuals, and to be free from defects in
materials and workmanship under normal use and service for a period of
one (1) year given the installation was completed by MCC. If the buyer
has been responsible for the installation, MCC will only warrant the
hardware component to the level of the original manufacturer warranty.
Usually one (1) year except for ram and processors which are ninety
(90) days. The buyer has the burden of proof for the date of purchase.
MCC reserves the right to honor this warranty by replacing any faulty
hardware with a comparable item. If the faulty hardware becomes
obsolete, MCC reserves the right to charge the buyer a fair market
value upgrade cost. MCC does not warrant software that may or may not
have been purchased and/or installed on or with the hardware component.
MCC reserves the right to charge the buyer to debug, upgrade, or fix
the software that the buyer is in question over. This warranty follows
the buyer listed on the invoice. If the hardware component is sold to
another buyer this warranty would be subject to review with MCC before
or during the sale of the hardware component. If the sale is final
without the knowledge of MCC, however, this warranty becomes void.
Buyer, by accepting delivery of such PC HARDWARE UPGRADE, buyer accepts
to be bound by any software license agreements sold with this PC
HARDWARE UPGRADE and holds MCC harmless from any and all license
agreements. If no software is sold with this PC HARDWARE UPGRADE, MCC
reserves the right not to debug or fix any software problems if buyer
does not have proof of legally licensed software installed. Also please
see MCC SOFTWARE WARRANTY below.
b. MCC SOFTWARE WARRANTY: MCC does not warrant any software either
written or implied.
5. a. The express warranties set forth herein are limited and are in
lieu of all other warranties expressed or implied. In no event will MCC
be liable to buyer or customer or the user for damages, including but
not limited to any lost profits, lost savings, or other incidental or
consequential damages arising out of the use or inability to use such
product, even if MCC has been advised of the possibility of such
damages. MCC shall also not be liable for any claims of any other party
other than the customer or buyer reflected on the invoice. In any
event, the liability of MCC shall not exceed the purchase price of the
product.
6. a. Customer acknowledges that he or she has the warranty disclaimers
and understands the same and agrees to be bound by the terms and
conditions. Customer acknowledges that except as set forth in this
document, neither MCC nor any other person has made, and customer has
not relied upon, any express or other warranty or representation
(including, without limitation, advertising materials, brochures or
other descriptive literature) concerning any products.
7. a. Customer agrees to indemnify and hold MCC harmless from any and
all liability, loss, cost, or damage described in the preceding
paragraphs of this section, except for the sole and exclusive remedies
stated above, and from claims by any party for personal injuries or
death or damage to property, tangible or intangible, arising out of the
existence or use of the products or any defect in the products, whether
or not such liability, lost, cost, or damage or claim is occasioned in
whole or in part by any actual or alleged act or omission of MCC, its
representatives, employees, subcontractors, vendors, or suppliers, or
by any defect in the products whether or not it is contended that MCC
contributed thereto in whole or in part of was responsible therefore by
reason or non-delegable duty.
RETURN MURCHANDISE
AUTHORIZATION (RMA) POLICY AND PROCEDURE
1. a. Buyers and customers can reach MCC technical support Monday
through Friday 8:30am to 7:30pm and Saturday 10:00am and 6:00pm at
(208) 884-4991. Please have invoice available when calling.
2. a. Refunds and/or exchanges and/or credits will be issued on
merchandise no more than sixty (60) days. Merchandise must be brought
back to MCC by hand or carrier service with a package tracking system
prepaid in its original containers with all software, stickers,
identifying markings, manuals, documentation, and proper packing
material. Any merchandised shipped COD will be refused. Buyer shall
also include a copy of the invoice and a description of the problem or
reason for return. Shipping and handling charges are non-refundable.
All returns will be thoroughly tested prior to issuance of refund or
replacement. Please allow two (2) days for testing.
b. Refunds and/or exchanges and/or credits will only be issued on
merchandise that MCC has thoroughly tested and found to be faulty or
defective. It the merchandise is returned without all of the stickers,
identifying markings, manuals, documentation, and proper packing
material, the buyer/customers is puts himself/herself at risk for
restocking fees not to exceed twenty percent (20%).
c. MCC shall, at its own expense and option, either repair or replace
defective products during the warranty period provided that MCC has
found the product to be defective. MCC reserves the right to replace
defective merchandise with different brand merchandise during the
warranty period. Any abuse, misuse, modification, or attempted
modification of the product (except with prior written authorization
from MCC permitting such modification or attempted modification) shall
void this warranty. Products whose serial numbers have been defaced or
altered are not covered by this warranty.
The following items carry a
thirty (30) day warranty: OEM CPU's
The following items carry a three (3) year warranty: NEW PC's built by
MCC, Monitors, and Hard Drives.
The following items carry a one (1) year warranty:
Motherboards, CD-ROM's, Modems, Video Cards, Memory, Keyboards, Mice,
Power Supply, Sound Cards, and Cases
CUSTOMER'S RESPONSIBILITIES
a. Customer should inspect all packages for damage and discrepancies
upon receipt.
b. For wrong items, missing items, and shipping damages, customer
should report to MCC within 48 hours. MCC is not responsible for any
claims made after this response time.
c. Always inspect each item before leaving the store or upon receiving
shipment for physical damage, missing documentation and driver disks or
CD's.
d. Customer should always provide MCC with a detailed and specific
description of the problem for defective items.
e. Show proof of purchase to include date.
f. Show proof of software licenses to MCC before work is to be
performed.
GENERAL TERMS
1. All sales are made only upon the terms and conditions set forth on
this invoice. Buyer/Customer, by accepting the products, shall be
deemed to have assented to the terms and conditions set forth on this
or other document hereafter sent by MCC notwithstanding any terms
contained in any prior document hereafter sent by MCC.
2. Any software included in or relating to the products has been
supplied by the manufacturer. MCC takes no representation or warranty
with respect thereto and shall have not liability in connection
therewith. Customer is solely responsible for complying with the
manufacturer's or other requirements with regard to proprietary and
similar rights in and to such software (including and requirement to
enter into a separate license agreement and prohibitions against
duplicating and/or disclosing the same) and shall indemnify MCC against
and hold MCC harmless from any and all liability, cost, or expense
arising from breach or purported breach of such requirements.
3. The laws of the State of Idaho shall govern the sale memorialized by
this invoice. Any claim or dispute arising from this sale or the terms
of this invoice shall be subject to the jurisdiction, and must be
brought in an a court of competent jurisdiction in the State of Idaho.
4. This invoice shall be binding on and inure to the benefit of the
buyer/customer and MCC and their respective heirs, executors,
administrators, legal representatives, successors, and assigns.
5. MCC reserves the right to refuse a return of any item that has been
specially ordered for a particular buyer. The buyer of any special
order item assumes all responsibility that he or she has written or
verbally expressed an agreement to follow through with such purchase
whether the specially ordered item turns out to be the correct item or
not.
6. MCC reserves the right to charge a LATE FEE according to the law on
any invoice overdue.
7. MCC reserves the right to charge a RESTOCKING FEE of 15% on any
returned items on a case-by-case basis.
8. In case any of one or more of the provisions contained in this
invoice are held to be invalid, illegal, or unenforceable in any
respect, the invalidity, illegality, or unenforceability, shall not
affect any or other provision and the terms and conditions set forth
herein shall be construed as if the invalid, or unenforceable provision
had never been included.
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